March 11, 2016 -
PORT ANGELES – Six exceptional employees received recognition at Olympic Medical Center’s board of commissioners meeting on March 2. Senior Application Analyst Ryan Heiligenthal, Laboratory Technologist Patty Wood, Insurance Credentialing Specialist Stacy Remick, Health Information Management Customer Service Representative Gladys Dearinger, Patient Access Representative Kayla Powell and Clinical Informatics Analyst Samantha Reynolds received awards for outstanding performance in their roles.
"Ryan handles complex and challenging projects with patience and professionalism. He is committed to system and process improvements and was instrumental in improving information systems at Olympic Medical Center’s Sleep Center and Radiation Oncology Center,” said Marilyn Gilchrist, manager of clinical informatics and applications.
Wood was recognized for her diligent work in preparing the hospital-owned lab for changes in the new Individualized Quality Control Plan. "These changes helped increase cost efficiency for the laboratory. Patty took on this monumental task and her perseverance is to be commended,” stated laboratory manager Debbie Nelson.
Remick completely overhauled the provider insurance credentialing process to ensure that providers are credentialed as timely as possible. "I have received several compliments about Stacy’s professionalism, efficiency and willingness to go above and beyond to help providers, clinic managers and supervisors wade through the often challenging and confusing insurance credentialing process,” stated Joanna Weber, director of revenue cycle management.
Dearinger is often the first face-to-face interaction Olympic Medical Center customers have with the health information department. According to Annette Simonson, health information manager, "Gladys always offers a pleasant and sincere greeting, creating a courteous and respectful atmosphere for a positive interaction. Customers often compliment her attention to their needs.”
Over the past year Powell was an instrumental team member in the preparation and piloting of the emergency department patient visitor process. According to Lynne Jenny, patient access services manager: "Kayla’s valuable insight and feedback from visitors and staff alike has made for improved communications and working relations.”
Providers and ambulatory staff often praise Samantha Reynolds for her work and support. She is described as helpful, optimistic, patient, kind, understanding, unflappable, insightful, a joy to work with and fun. "Sam does a phenomenal job in her role as clinical informatics support for our outpatient departments and clinics,” said Gilchrist.
Photo: Front row, left to right: Ryan Heiligenthal, Patty Wood, Stacy Remick, Gladys Dearinger, Chief Executive Officer Eric Lewis, Kayla Powell, Samantha Reynolds. Back row: Chief Medical Officer Dr. Scott Kennedy, Chief Finance Officer Julie Ruckstat, Board President John Nutter.
Olympic Medical Center (Clallam County Public Hospital District No. 2) is a comprehensive, award-winning health care provider for more than 70,000 residents of Clallam County. It has served the community since its establishment on Nov. 1, 1951, and is governed by a seven-member, publicly elected board. Olympic Medical is a sole community hospital and rural referral center, and a charter member of both the Seattle Cancer Care Alliance (2003) and the Swedish Health Network (2011). Olympic Medical provides inpatient services at its 80-bed acute-care facility in Port Angeles, including a level-three trauma designated emergency department, surgical services, and labor and delivery. OMC’s outpatient services include cardiac, imaging, physical therapy and rehabilitation, laboratory, sleep medicine, surgical services, home health, physician clinics and comprehensive regional cancer care at locations in Port Angeles and Sequim.